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Member Survey

Thank you for taking the time to provide us with feedback on your experience as an Eagle One Federal Credit Union member. Please answer any or all of the questions below, or you may provide a general testimonial in the last section.

1.  What was the primary nature of your most recent contact with Eagle One Federal Credit Union?

2.  Where were you most recently served?

Date of Last Service:  

3.  Please rate your contact on the following qualities by checking one item per line (5 being very satisfied and 1 being very dissatisfied):


Very
Satisfied
Satisfied Indifferent Dissatisfied Very
Dissatisfied
Prompt Service 5 4 3 2 1
Friendliness 5 4 3 2 1
Attention to your needs 5 4 3 2 1
Competence 5 4 3 2 1
Application Procedure 5 4 3 2 1
Information Provided 5 4 3 2 1
Questions Answered 5 4 3 2 1

Comments:

4.  Please check the three factors that are most important to you in selecting the account/service you checked in #1.

   If other is checked, please explain:

5.  What is the most important thing we can do to improve service?

6.  What services would you like to see the Credit Union offer?

7.  Is there anything else you would like to tell us?

Name:

E-mail:

Thank you for your time and cooperation in completing this survey.  Your effort will help us to better serve all members!